Journal of Environmental Treatment Techniques  
2019, Volume 7, Issue 3, Pages: 282-288  
J. Environ. Treat. Tech.  
ISSN: 2309-1185  
Journal web link: http://www.jett.dormaj.com  
Awareness on Medical Waste Management and  
Occupational Health Safety among the  
Employees Related to Medical Services at  
Upazila Level in Bangladesh  
1
2
Kazi Shamima Akter *, Shaikh Mohammad Shamim Reza  
1
- Military Institute of Science and Technology, Bangladesh University of Professionals, Dhaka, Bangladesh  
- University of Asia Pacific, Dhaka Bangladesh  
2
Received: 25/02/2019  
Accepted: 10/06/2019  
Published: 30/09/2019  
Abstract  
The proper knowledge in waste management is a vital requirement the proper waste management. Whereas the number of  
Healthcare Establishments (HCEs) is increasing day by day at upazila level, it is necessary to evaluate the level of knowledge on  
medical waste management of the employee related to medical services. It is also necessary to find the occupational health safety  
practices among the employees. In this study, Singra Upazila of Natore district in Rajshahi division has been selected to achieve  
the objectives of the study. A total 40 numbers of HCEs was selected in the study area. To find the level of knowledge in Medical  
Waste Management (MWM) practices, a questionnaire survey was conducted among the employees of the selected HCEs. The  
questionnaire also helped to find the occupational health safety practice and the difficulties faced by the employees. After getting  
all the data from field observation and questionnaire survey, the results are accumulated by using SPSS software. After that,  
results were presented by tables and bar charts. It was found that, hands on training played an important role in both knowledge  
level of employees and occupational health safety practices. It was also found that all the non-government employees are non-  
trained. On the other hand, most of government employees are trained and only a few were non-trained. So, the comparison  
between government and non-government can consider as the comparison between trained and non-trained employee. The  
knowledge level of government HCE‟s employees found higher than the private HCE‟s employees. The government HCE‟s  
employees were also more aware about occupational health safety practices. So, they had less injuries the private HCE‟s  
employees. Workers were facing different types of difficulties as well as occupational health hazard in both types of HCEs.  
Finally it was recommended that, to run a proper waste management system, the employees will need hands on training on it.  
Keywords: Medical Waste, Hazardous waste, Rural Health Care, Awareness, Knowledge, Occupational health safety  
1
[
4]. Therefore, it is necessary to focus on the medical waste  
1
Introduction  
management system in rural level.  
Medical waste management is an important issue at  
It was found from a study that the non-government  
hospitals managed medical wastes better than the  
government ones [5]. Another study showed that  
government HCEs are slightly better than the private HCEs  
in upazila level [2]. A few NGO‟s are working on MWM  
present days. The number of HCE is increasing day by day  
at upazila level to give health care service for the people of  
remote area [1]. Although the MW generation was in a  
considerable amount but the waste management system was  
found very poor. There was a vast lacking to follow the  
waste management rules in this level [2]. Improper disposal  
of medical wastes poses to transmitting hepatitis B and C,  
HIV and other blood-borne diseases [3]. A study showed  
that, about 5.2 million people including 4 million children  
die each year from waste-related diseases all over the world  
[6]. Although there is a future action plan of Ministry of  
Health and Family Welfare (MoHFW) of Bangladesh, but  
the overall present scenario of MWM in rural areas is not  
satisfactory [7].  
The proper waste management is not possible without  
having the proper awareness and knowledge in waste  
management. It is also very important to follow the  
occupational health safety issues when it deals with  
hazardous waste. The objectives of the study were knowing  
the awareness, perception and knowledge about MWM of  
Corresponding author: Kazi Shamima Akter, University  
of  
Asia  
Pacific,  
Dhaka  
Bangladesh.  
E-mail:  
engr.shamim.ce@gmail.com.  
2
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Journal of Environmental Treatment Techniques  
2019, Volume 7, Issue 3, Pages: 282-288  
the employees related to medical services and to assess the  
occupational health hazard and difficulties faced by the  
employees in current medical waste management system  
and their suggestions to improve the system.  
Table 1: List of Healthcare Establishment (HCEs) selected  
for the study  
Sl. HCE Name  
Type of HCE  
1
2
3
4
5
6
7
8
9
Singra Upazila Health Complex  
U.H.C.  
Kaliganj U.S.C.  
Sukash U.H.F.W.C.  
Dahia U.H.F.W.C.  
Kalam U.H.F.W.C.  
Chamari U.H.F.W.C.  
Hatiandaha U.H.F.W.C.  
Sherkole U.H.F.W.C.  
Ramananda Khajura U.H.F.W.C.  
Boalia C.C.  
2
Materials and Method  
Chowgram  
Union Sub  
Center  
2
.1 Background information and Study Area  
Singra Upazila was selected for the study area. The  
upazila is situated at Natore district in Rajshahi division. It  
The total area of the upazila is 528.46 square kilometer.  
There are 12 unions and only one pourashava in this  
upazila [2].  
Union Health  
and Family  
Welfare  
1
0
1
2
3
4
5
6
7
8
9
0
1
2
3
4
5
6
7
8
9
0
Centers  
1
1
1
1
1
1
1
1
1
2
2
2
2
2
2
2
2
2
2
3
Joykuri C.C.  
Dahia C.C.  
Baragram C.C.  
Kheerpota C.C.  
Pakuria C.C.  
Bonkury C.C.  
Satpukuria C.C.  
Mahismari C.C.  
Gunaikhara C.C.  
Baro baroihati C.C.  
Chakpur C.C.  
Community  
Clinic  
Shedhakhale C.C.  
Puthimary C.C.  
Tajpur C.C.  
Naogaon C.C.  
Sthapondighi C.C.  
Choto Chowgram C.C.  
Singra upazila has an upazila health complex (UHC), 4  
Union Sub Centres (USC), 8 Union Health and Family  
Welfare Centres (UHFWC), 42 community clinics (CC)  
and 3 registered diagnostic centres [8]. But the number of  
private clinic and diagnostic centre were increasing. For  
this study, the upazila health complex, 4 Union Sub  
Centres, 7 Union Health and Family Welfare Centres, 22  
community clinics and 6 private clinics and diagnostic  
centres were selected which are shown in Table 1.  
31 Bhulbaria C.C.  
3
3
2
3
Pakisha C.C.  
Panch pakhia C.C.  
34 Bingram C.C.  
3
3
5
6
Janani Diagnostic Center  
Singra Diagnostic Center  
Private clinic  
and  
2
.2 Methods  
37 Al Hera Clinic and Diagnostic Center  
This study was carried out from February 2015 to  
December 2016. The methodology of the study was  
focused on questionnaire survey. The questionnaire survey  
helped to understand the level of knowledge and awareness  
of the people related to medical services. It also gave a  
view of occupational health hazard.  
Diagnostic  
Center  
3
3
8
9
Desh Clinic and Diagnostic Center  
Mahanogor Clinic  
40 Dip Medical Services  
2.3 Population and Sample  
The population which has been selected for the study  
was the medical employees like doctors, administrator,  
nurse, paramedic, pathologist, chemists and workers of  
2
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Journal of Environmental Treatment Techniques  
2019, Volume 7, Issue 3, Pages: 282-288  
both sex in the HCEs. Total number of population was 273.  
Inclusion criteria was, all co-operative employee who were  
willing to participate in the study. And exclusion criteria  
was, employees who were not willing to participate in the  
study. The sample size was 85 due to time constraint.  
Simple random sampling technique was followed.  
The questionnaire was distributed among the HCEs 85  
staffs. Then a small brief was given about the questionnaire  
and the project. Survey was conducted when most of the  
employees were less busy.  
their professional position, gender, age, education level, job  
experience, nature of job and training in health care sector  
are shown in table 2.  
Table 2: Demographic Data of Employees  
Number  
of People  
Characteristics Category  
Percentage  
Doctor  
15  
17.65%  
11.76%  
29.41%  
17.65%  
23.53%  
51.76%  
48.24%  
37.65%  
41.18%  
7.06%  
Administrator  
10  
25  
15  
20  
44  
41  
32  
35  
6
Professional  
Position  
Nurse/Paramedic  
Pathologist/Pharmacist  
Worker  
2
.4 Questionnaire survey  
A structured questionnaire was designed to collect  
information regarding personnel knowledge about MWM.  
The questionnaire was developed to collect data about all  
level of personnel working in HCEs. It aimed at gathering  
information about the demographic data like age, gender,  
professional background etc.; training and interest towards  
training; perception about MWM; knowledge about MWM  
system; occupational health hazard and safety; difficulties  
and problems; suggestions and opinions.  
Male  
Gender  
Age  
Female  
1
8-30 years  
31-40 years  
41-50 years  
5
1-60 years  
6
7.06%  
Designing or formulating the questionnaire is a very  
important step.  
61+ years  
Post-Graduate  
Graduate  
Diploma  
6
7.06%  
5
5.88%  
i.  
The first few questions were general which aimed  
to address the age group, gender, the professional  
background of the person to understand his/her  
interest towards waste management.  
24  
25  
8
28.24%  
29.41%  
9.41%  
Education  
Level  
H.S.C.  
ii.  
There were also questions was focusing on  
whether he/she knows the difference between  
normal municipal waste and medical waste,  
constituents and knowledge of the hazard  
category of infectious waste. It also examined  
people„s awareness about the risk associated with  
the medical waste.  
S.S.C.  
5
5.88%  
Primary  
12  
6
14.12%  
7.06%  
Below Primary  
1-5 years  
36  
22  
17  
4
42.35%  
25.88%  
20.00%  
4.71%  
6
-10 years  
Job Experience  
in Health Care  
Sector  
iii.  
iv.  
v.  
There were also questions regarding current  
waste segregation practice.  
Following questions examined on the awareness  
about the occupational health hazards.  
The purpose of next questions was to find out  
participant„s attitude towards training or to take  
part in a public meeting on waste management.  
The following question was aimed to interpret  
which technology does him/she considered as the  
best way to treat medical waste.  
11-15 years  
16-20 years  
2
1+ years  
6
7.06%  
Government  
47  
55%  
Nature of job  
Training  
Non-  
Government/Private  
3
8
45%  
vi.  
Trained  
43  
42  
50.60%  
49.40%  
Not-Trained  
vii.  
An open question was also asked about the other  
obstacles they faced, coordination problems  
within the various departments and suggestions to  
improve the medical waste management at the  
hospital.  
Analysing all the data from table 1 it was found that, the  
awareness, perception and knowledge of the employees  
were not much affected by their professional position,  
gender, age, education level and job experience.  
Employees‟ nature of job and training on MWM mostly  
influenced the results.  
2
.5 Data processing and analysis  
The results were tabulated in SPSS and were presented  
through graphs, tables and charts. There will be several  
comparisons to be presented graphically.  
3
.2 Training on MWM  
Training on MWM was a most important factor to  
comparison of the awareness, perception and knowledge of  
the employees. It was found that employees‟ awareness,  
perception and knowledge depended on training. The  
percentage of trained and non-trained employee according  
to their job nature is given in figure 4.1.  
3
. Result and Discussion  
3
.1 Demographic Data of Employees  
Total 85 employees of different categories were  
surveyed. Demographic data about the employees included  
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2019, Volume 7, Issue 3, Pages: 282-288  
3
.4 Evaluation of Employee’s Perception about MWM  
From figure 3 it was found that, all the government  
employees thought that proper medical waste management  
is an important issue. Because they were previously  
familiar to MWM issue and got training on it. On the other  
hands, 24% of non-government employees thought proper  
medical waste management is not an important factor as  
they were not familiar with the issues.  
Figure 2: Training on MWM of the Employee  
From figure 2, it is found that all the non-government  
employees are non-trained. On the other hand, 91% of  
government employees are trained and only 9% are non-  
trained. So, the comparison between government and non-  
government can consider as the comparison between  
trained and non-trained employee.  
Figure 3: Perception on proper medical waste management  
3
.3 Evaluation of Employee’s Perception towards  
Training  
It was very necessary to understand the employee‟s  
perception towards training. To operate and maintain a  
MWM system needs trained employees. The system would  
be introduced by training to them. So, it was needed to  
know their interest on training as well as their thoughts  
about importance of training.  
Table 3: Employees perception towards training  
Government  
Employee  
91%  
Private  
Employee  
0%  
Trained Employees  
Interested in Training  
Acknowledges  
100%  
100%  
0%  
0%  
Figure 4: Perception on Municipal waste and Medical Waste  
the  
Importance of Training  
Non-trained Employees  
Not-interested  
Thinking no importance  
of Training  
9%  
0%  
0%  
100%  
8%  
8%  
From figure 4 it was found that, government employees  
also performed better than the non-government employees  
because of their previous knowledge about MWM which  
was gathered by training. 87 percent of government  
employee said that medical waste is different than the  
municipal waste which was correct answer. 10 percent of  
them said that both wastes were similar which was wrong  
answer and 3 percent had no idea. On the other hand, 66  
percent non-government employees gave the correct  
answer, 13 percent gave wrong answer and 21 percent had  
no idea.  
From table 3 it is found that 100% of trained and un-  
trained government employees were interested in further  
training and they also realized the importance of training.  
Due to having previous experience of training, they might  
understand the importance of training and they were also  
interested for further training.  
Among private employees, 92% were interested in  
training and realized the importance of training. Though,  
those employees had no training but hearing these issues on  
MWM they realized the importance of the issue and shown  
interest on training. On the other hands, 28% of private  
employees were not interested and 25% found no  
importance of training. Those fewer employees had no  
previous training and their education level was primary to  
below primary level. Therefore, they did not understand the  
importance of training and was found not interested in  
training.  
3
.5 Evaluation of Employee’s Knowledge on Identifying  
Medical Waste  
From figure 5 it was found that, regarding the  
identification of kitchen waste as non-hazardous, both  
government and non-government employees answered very  
close. In case of paper, cartons and boxes they also  
answered very close and identified those as non-hazardous  
waste. It was easier to understand that, kitchen waste as  
well as paper, cartons and boxes were non-hazardous  
medical waste. Without training, it could be answered by  
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2019, Volume 7, Issue 3, Pages: 282-288  
using common senses.  
Figure 7: Knowledge about the Elements of MWM (Non-Govt.  
Employee)  
Half of them gave wrong answer about MW disposal.  
Behind all of these, it might be due to the lack of training  
on MW management and practice. From figure 5 and 6 it  
was found that, government employees were performed  
better than non-government employees. The reason may be  
the training facility and practice of MWM.  
Figure 5: Identifying Hazardous MW and Non-Hazardous MW  
In case of unused/expired medicine, large percentage of  
government employees considered it as hazardous waste.  
On the other hands, 66% of non-government employees  
considered it as non-hazardous waste. To identify body  
fluids, dressing cotton and plasters as hazardous waste,  
government employees were more correct than non-  
government employees. It may be due to the previous  
training on MWM by the government employees.  
3
.7 Occupational Health Hazard  
The history of accidental injuries during management of  
MW of the workers is given in figure 4.7.  
3
.6 Evaluation of Employee’s Knowledge on the Elements  
of Medical Waste Management System  
From figure 6 it was found that, government employees  
familiar with coloured bin. It might be the result of training.  
But they had trouble to answer to segregation and storage  
related questions. It was clear from that; they had a great  
weakness in segregation practice as well as storage  
practice. For these two elements they gave more wrong  
answers and had no idea. Most of them did not answer  
properly about the storage time. It may be happened due to  
irregular practice of MWM system.  
Figure 8: Injuries of workers during work  
From figure 8, non-government employees were found  
suffering from more injuries compared to the government  
employees. The reason behind the less injury of  
government workers was that they got training and had  
some safety measures. Non-government workers  
experienced almost double injury due to hand cut compared  
to the government employees during handling of MW.  
There was no burn injury for the government workers but  
1
8% of non-government workers got burn during handling  
of MW.  
Figure 6: Knowledge about the Elements of MWM (Govt.  
Employee)  
3
.8 Workers using safety measures  
Whereas workers were directly to involved with  
handling, storing, disposing the medical waste, so it was  
very important to measure safety precautions. Out of 20  
workers, 12 of them were govt. employee and 8 were non  
govt employee. Out of 20 workers, 14 of them were using  
gloves, 12 workers were using safety dress, only 4 of them  
were using boots. Gas musk and goggles were used by 6  
From figure 7 it was found that, most of the non-  
government employee had no idea about coloured bin,  
segregation and storage. Above the fifty percent of them  
had no idea about MW treatment.  
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2019, Volume 7, Issue 3, Pages: 282-288  
and 5 workers respectively. But sanitizer was used by 19  
workers. The safety measures used by the employees are  
shown in table 4.  
Only 2% of government employees and 13% of non-  
government employees were satisfied with their current  
MW management practice. A large number of non-  
government employees were not satisfied on their current  
MWM. Because they did not have proper facilities for the  
MW management in their HCEs.  
Table 4: Safety measures used by HCEs‟ workers  
Govt. Workers  
Private Workers  
Safety  
Employees were also facing a lot of difficulties in the  
current MW management practice. Improper disposal and  
lack of treatment facility both were the major problems  
identified by the highest percentage of both the government  
and private HCEs employees. Regarding storage, collection  
and safety issues, non-government employees were found  
to face significantly more difficulties compared to  
government employees. It was due to the lacking of these  
facilities in the non-government HCEs. Employees of both  
types of HCEs faced MW transportation problem. These all  
were shown in figure 11.  
Equipment  
Frequency Percentage Frequency Percentage  
Gloves  
Dress  
Boots  
Gas musk  
Goggles  
Sanitizer  
10  
9
83%  
75%  
25%  
33%  
33%  
100%  
4
3
1
2
1
7
50%  
38%  
13%  
25%  
13%  
88%  
3
4
4
12  
From table 4, we can also illustrate the data in a  
histogram below:  
Figure 9: Workers using safety measures  
From figure 9, it is very much accessible that, trained  
workers were more aware about occupational health safety  
practice then the un-trained workers.  
Figure 11: Difficulties faced by employees  
3
.9 Difficulties Faced by Employees in Current MWM  
System and their Suggestion to Improve the System  
From figure 10 it was found that, most of the  
4 Conclusions and Recommendations  
4.1 Conclusions  
This study showed a scenario of different types HCEs in  
upazila level. The knowledge level of government HCE‟s  
employees found higher than the private HCE‟s employees.  
The government HCE‟s employees were also more aware  
about occupational health safety practices. So, they had less  
injuries the private HCE‟s employess. Workers were facing  
different types of difficulties as well as occupational health  
hazard in both types of HCEs.  
government employees were not much satisfied with their  
current MWM system. Whereas there were some facilities  
of MWM system in the government HCE, therefore a very  
few of them said “not satisfied”.  
To run  
a proper waste management system, the  
employees will need hand on training on it. Most of the  
employees both government and private HCEs were  
interested for training because they were realized the  
importance of the issue. Many of them were trained before  
but they were also interested for further training as well.  
4
.2 Recommendations  
The following recommendations for the future development  
of MWM  
.
Need to increase perception and knowledge level of  
employee through hands on training.  
Figure 10: Employees satisfaction on current MWM system  
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2019, Volume 7, Issue 3, Pages: 282-288  
.
.
Important to give emphasis on occupational health  
safety of workers and staffs.  
Government needs to focus on private HCEs also.  
www.ncbi.nlm.nih.gov/pmc/articlesPMC2254398/pdf/1  
471-2458-8-36.pdf.  
7. MoHFW. Environmental Assessment and Action Plan  
for Health, Population and Nutrition Sector  
Development Program. Ministry of Health and Family  
Welfare, Dhaka, Bangladesh; 2011. Available from:  
http://www.mohfw.gov.bd/index.php?option=com_doc  
man&task=doc_download&gid=359&lang=en.  
Acknowledgment  
Authors are very grateful to all the employees of the  
Upazila Health Complex, Singra and all other health care  
establishments for helping to the survey. Authors are also  
thankful to the authorities of the HCEs for giving the  
permission to undertake the interviews, without which, it  
would be very difficult to fulfil the study.  
8
.
DGHS. Health Bulletin 2014 - Singra Upazila Heath  
Complex. Ministry of Health and Family Welfare,  
Dhaka, Bangladesh; 2014. Available from: http://  
www.app.dghs.gov.bd/localhealthbulletin2014/publish/  
publish.php?org=10001438&year=2014.  
Ethical issue  
Authors are aware of, and comply with, best practice in  
publication ethics specifically with regard to authorship  
Authors Profile  
(
avoidance of guest authorship), dual submission,  
Major Dr. Kazi Shamima Akter  
received her PhD. in Urban  
Engineering from The University of  
Tokyo, Japan in 2013. Also received  
M.Sc. and B.Sc. in Civil Engineering,  
from Bangladesh University of  
manipulation of figures, competing interests and  
compliance with policies on research ethics. Authors  
adhere to publication requirements that submitted work is  
original and has not been published elsewhere in any  
language.  
Engineering Technology  
and  
(
BUET), Dhaka, Bangladesh in 2010  
Competing interests  
The authors declare that there is no conflict of interest  
that would prejudice the impartiality of this scientific work.  
and 2007 respectively. Currenly she  
is working as Assistant Professor at  
Department of Environmental, Water  
Resources and Coastal Engineering  
(
EWCE), Military Institute of Science  
Authors’ contribution  
All authors of this study have a complete contribution  
for data collection, data analyses and manuscript writing.  
and Technology (MIST), Dhaka. Her  
research interests are in Air  
polutuion,  
Carbon  
emmision  
footprint, climate change, waste  
water treatment, water pollution,  
water policies, water securities,  
References  
1
.
DGHS. Health Bulletin 2014 (Second Edition).  
Ministry of Health and Family Welfare, Dhaka,  
Bangladesh; 2014. Available from: http://www.  
dghs.gov.bd/images/docs/Publicaations/HB_2014_2nd_  
Edition_060115.pdf.  
hazardous/medical  
waste  
waste  
management,  
municipal  
management etc.  
Shaikh Mohammad Shamim Reza  
received MBA from Army Isntitute  
of Business Administration, Savar  
under Bangladesh University of  
Professionals, Dhaka; in 2019. He  
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Reza SMS, Akter KS. Finding an optimum technology  
for medical waste management at upazila & rural level  
in Bangladesh. Journal of Environmental Treatment  
Techniques; 2018 6(1), p. 1-7  
Akter N, Zakir H, Tränkler J, Parkpian, P. Hospital  
Waste Management and Its Probable Health Effect: A  
Lesson Learned from Bangladesh. Indian Journal of  
Environmental Health; 2002. 44(2), p. 124-137.  
received  
M.Engg.  
in  
Civil  
Engineering from University of Asia  
Pacific, Dhaka; in 2018 and B.Sc. in  
Civil Engineering from Stamford  
University Bangladesh , Dhaka; in  
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012. Currenly he is working as a  
Akter, N. 2000. Medical Waste Management:  
A
Network Modeller at Dhaka Water  
Supply and Sewerage Authority. He  
Review. Asian Institute of Technology, Thailand; 2000.  
Available from: http://www. eng-consult.com/ben/  
papers/paper-anasima.pdf  
Biswas A, Amanullah ASM, Santra SC. Medical waste  
management in the tertiary hospitals of Bangladesh: an  
empirical enquiry. ASA University Review; 2011. 5(2),  
p. 149-158.  
Hassan MM, Ahmed SA, Rahman, KA, Biswas TK.  
Pattern of medical waste management: existing  
scenario in Dhaka City, Bangladesh. Biomed Central  
Research article: 2008. Available from: http://  
has more then  
7 years working  
experience on Water Supply,  
Sanitation and Waste Management  
sectors. His research interests are in  
hazardous/medical  
management, municipal  
waste  
waste  
management, recycling of waste for  
sustainable development etc.  
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