2020, Volume 8, Issue 1, Pages: 35-40  
J. Environ. Treat. Tech.  
ISSN: 2309-1185  
Journal weblink: http://www.jett.dormaj.com  
Crime, Urban Flight and Societal Wellbeing: A Case  
of Malaysia  
William Wee-Lim Hew*, Boon-Yee Low, Gerald Guan-Gan Goh, Siok-Hwa Lau  
Faculty of Business, Multimedia University, Jalan Ayer Keroh Lama, 75450 Melaka, Malaysia  
Received: 29/06/2019  
Accepted: 24/09/2019  
Published: 20/02/2020  
Abstract  
Today, the exploding population, rising costs of living, and limited living spaces have led to various social problems for urban  
residents. World governments have been gradually moving towards promotion of urban wellbeing where urban centres must be  
ecosystems that promote societal health and wellbeing as well as conducive for improving its residents' quality of life (21). Malaysia is  
of no exception; despite the various initiatives by the Government, recent years have seen an increase in residential crime and this has  
adverse impacts on urban wellbeing. This paper discusses how crime affects urban wellbeing and how the problem may be contained.  
Semi-structured interviews conducted with residents in crime-prone areas in Malaysia have found that growing criminal activity might  
lead to urban flight or depopulation of residential estates. This runs counter to urban wellbeing as it increases the stress levels of families  
by destabilising them. The interview also revealed that these problems may be curbed by increasing the safety through various spatial  
management practices as well as knowledge sharing and participation by residents in community events. This study provides  
recommendations to federal and local authorities in spatial policies as well as for housing developers in designing future housing  
projects.  
Keywords: crime; urban flight; urban wellbeing; society.  
1
and access to urban housing in comparison to their urban  
1
Introduction  
counterparts. These rural migrants often end up working in  
dangerous, filthy, and low-paying jobs; turning them into  
resentful urban poor (34). Until now, sociologists have never  
failed to link urban poverty with crime. Criminal activities are  
usually prevalent in areas where there are high concentrations  
of low-income (3,16, 26, 27, 32).Making matters worse, crime  
no matter how petty, often have a multiplier effect on larger  
crime and the ability of law enforcement agencies to monitor  
the area. Criminal activities can be seen as a form of  
contagious disease because it projects a perception of an  
unstable neighbourhood where committing crimes do not bring  
any social penalties, and where the probability of getting  
arrested is low. Hence the self-reinforcing nature of crime has  
led it to continually thrive in these neighbourhoods (16, 25, 26,  
Towards the end of the 20th century, there was a great shift  
in global economy; many of the world's nations, which were  
formerly self-contained and closed economies have begun to  
embrace globalisation and open their doors to foreign  
investments. This have facilitated the rapid transition of many  
of the world's nations from rural to urban economies. Asia for  
instance has grew by leaps and bounds with the emergence of  
countries like South Korea, India, China into the global  
economic landscape. Even Malaysia has progressed from being  
a developing nation to a newly industrialised nation. This  
process of transformation is referred to as urbanisation. It  
speaks of the transformation of a society's rural economy and  
lifestyle to one that is predominantly urban (21) resulting in a  
society which is clustered, with a size so large that it has never  
been regarded possible previously (5). Most if not all high-  
income countries in the world today owed their success to  
urbanisation. It has been reported that nearly all countries that  
achieved middle-income nation have at least a 50 percent urban  
population, and for high income nations, the urbanisation rate  
would have reached about 70 to 80 percent (33). In Malaysia,  
the urban population has risen dramatically from 20 percent in  
the 1950s to 72 percent in 2010. Is was estimated that rate  
would reach 82 percent in 2030 (38).  
27).  
In Malaysia, crime has continued to be prevalent and  
threatening residential order and safety. The Malaysia  
Performance Management and Delivery Unit, PEMANDU  
2014) under the Prime Minister's Department reported that  
crime rates have systematically reduced since the  
commencement of a Government Transformation Programme  
initiated early of the decade. Crime index have reportedly fell  
by 15, 11 and 7.6 percent respectively in 2010, 2011, and 2012  
(
p.108). Nonetheless, these figures may be understated; the  
Malaysian Crime Prevention and Suppression Department  
Jabatan Pencegahan dan Pembanterasan Jenayah) considers  
However, urbanisation also raises various problems.  
Because urbanisation involves rapid change in a nation's social  
structure, disparities are common (33). Urbanisation  
encourages migration of rural folk into cities, and they are  
usually disadvantaged at salaries, employment opportunities,  
(
the possibility of 'dark figures' where many cases remained  
unreported and claimed that the actual crime rate to be  
significantly higher. It appears that Malaysians tend not to  
report these cases because of poor confidence in obtaining their  
due justice from the nation's legal system. A survey has shown  
that Malaysians tend to regard most residential crimes to be  
petty cases of personal concern. They also fear the possibility  
Corresponding author: William Wee-Lim Hew, Faculty of  
Business, Multimedia University, Jalan Ayer Keroh Lama,  
5450 Melaka, Malaysia; e-mail: wlhew@mmu.edu.my.  
7
35  
Journal of Environmental Treatment Techniques  
2020, Volume 8, Issue 1, Pages: 35-40  
of reprisal from the perpetrators should they report the  
incidences to the authorities. Findings suggests that about 25  
percent of criminal cases remained unreported (13).  
income group is increasingly being stigmatised for rising social  
problems and crime. As many were formerly from  
disadvantaged families, their newly-attained social upgrade has  
motivated them to provide a better, safer environment for their  
children to grow up in (14, 24).  
Moreover, in the same year an international survey also  
supported the fact that crime is still rampant in Malaysia.  
Expatriates involved in the survey were congruent in nailing  
the ineffectiveness of the police and local law enforcement  
agencies in combating crime; a majority (69 percent) have  
fallen victim to crime at least once in the past two years and 92  
percent of them who have been to Singapore felt that it was  
safer to live there. The survey revealed that snatch theft was the  
main form of crime in housing estates (76.4 percent) followed  
by break-ins (42.4 percent), physical assault (27.8 percent) and  
carjacking and theft (21.5 percent) faced (6). Between 2015 to  
Thus the attractiveness of traditional open neighbourhoods  
have been declining in favour of more protected alternatives  
i.e. guarded or gated communities. Urban planners and housing  
developers are generally aware of the seriousness of addressing  
the issue of safety in both social and private housing,  
nonetheless many new projects were built for the sake of  
building; the design and spatial planning of social housing in  
particular are usually minimalist without much considerations  
of safety and sense of place. In many parts of the world, social  
housing projects often morphed into modern 'ghettoes' devoid  
of public order and rampant in crime and gang activities (9, 18,  
39). It has been documented that crime increases the chances of  
more street crime, alters residents' behaviour to being  
antisocial, increases the chances of mental illness, and then  
residential turnover. This finally result in ultimate depopulation  
of the area and closure of local institutions and business  
establishments (2). Residents will then opt for gated  
communities with protected surroundings (8, 12, 24).  
2
016, the national crime rate was reported to have been  
reduced by 0.8 percent (1). However, further scrutiny revealed  
that the decrease was mainly contributed by lower incidences  
of organised crime e.g. murder; in terms neighbourhood-related  
and petty crimes, the incidences remained high (1). During the  
first quarter of 2016, crime rates in Malaysia has spiked by 4.6  
percent, and 58 percent of it was attributed to property crimes,  
with increases in snatch thefts and burglaries as criminals  
learnt the art of lock-picking and outsmarting the security  
systems (29).  
The situation in Malaysia is by no means different. The  
dwellers of affordable housing estates often hail from the  
lower-income group and by such, their tight finances have  
often compelled them to attempt maximising income derived  
from these homes, even if it meant renting to immigrants and  
foreign workers. News reports are abound on how affordable  
homes have been leased to foreign workers, and they have been  
blamed for creating social problems and turned these areas  
undesirable. For instance, there were complaints how these  
immigrants made a nuisance by roaming the neighbourhood in  
their undergarments, drinking alcohol, quarrelling and fighting  
among themselves (15). Criminal incidents such as robbery, car  
break-ins, and burglary have also been rampant particularly in  
affordable housing areas and residents have been increasingly  
living in fear (17). Even in regular neighbourhoods, residents  
have constantly feared for their safety against burglary and  
snatch theft within the housing estate. This have resulted in  
urban flight; with many opting to move into gated communities  
with constant surveillance and security patrols (37, 40, 28).  
Research have also shown that neighbourhood crime and  
presence of security were among the main determinants to  
one's decision to purchase a home (36). Housing ownership is  
an important contributor to economy and societal wellbeing.  
Owning a home promotes familial stability which in turn  
encourage families to raise children and increase their  
propensities to consume more household goods and services  
(4). In addition, they also make interest payments on bank  
mortgages, which makes them a source of commercial banks'  
income. These payments will be then used as a primary source  
of lending funds for business operators to expand their  
operations (7). The importance of homeownership to the world  
economy was demonstrated through its role in the 2008-2009  
Global Financial Crisis, where mortgage payment defaults  
threw many financial institutions into banking emergencies  
(22, 30, 11). In terms of societal contributions, homeownership  
increases the value of the neighbourhood, and increases the  
wellbeing of owners through financial gains from house value  
appreciations. Furthermore, owning a home have been found to  
In more recent years, the public has begun to doubt the  
accuracy of these projected crime statistics. Despite various  
assurances that the crime rates in Malaysia is within control,  
residents were feeling increasingly unsafe and threatened (10).  
For instance, in 2018, referring to unofficial sources, Malaysia  
has been found wanting for exceptionally high crime rates.  
Numbeo (2018) an independent online database, reported that  
Malaysia ranks first among 23 Southeast Asian countries with  
the highest Crime Index of 66.95, and ranks second among a  
list of 90 Asian countries. These statistics which are accessible  
worldwide, projects an ill image of safety in Malaysia.  
However, because Numbeo's data sources also include  
individual perceptions, the reliability is may be questionable.  
Nonetheless, it gives an insight into crime conditions in  
Malaysia and it can be assuredly said that crime is a serious  
concern in Malaysia.  
1
.1 Impact of Crime on Residents' Housing Tenure and  
Urban Wellbeing  
Generally there are three kinds of neighbourhood in  
Malaysia. The first is open neighbourhoods, or residential  
enclaves that are freely accessible to the general public trough  
the major streets. Then there are guarded neighbourhoods  
where these residential enclaves that were formerly open, are  
now barricaded, with certain streets closed or controlled boom  
gates, and security is hired to control access. Finally there are  
gated communities, or residential enclaves where the  
neighbourhood is barricaded by physical barriers such as a  
fence or a wall (37). As gated neighbourhoods often employ  
security to patrol and control access, the terms guarded and  
gated may sometimes be used interchangeably.  
Traditionally, most residential enclaves were open  
neighbourhoods.  
A major distinction between an open  
neighbourhoods from a gated community is that the former has  
a diverse mix of residents from different socio-demographical  
background; people with different levels of income and class  
were living together. The traditional model of housing has  
allowed residents to freely socialise with people of other  
neighbourhoods and develop close friendships (23).  
Nonetheless in time, the housing landscape has become more  
fragmented, urbanisation has socially divided urban  
residentswhere more affluent dwellers preferring to distance  
themselves from the lower-income residents as the lower-  
increase  
a person's perception of their neighbourhood,  
encourage them to stay in the neighbourhood longer, invest  
into maintenance of the area, and increase their socialisation  
with the local community. Through their close dealings with  
neighbours, they were able to supervise their children better  
36  
and this have resulted in improved children behaviour and  
better academic performance (35, 31).  
staying in guarded, gated communities (33.33 percent). The  
interviewees were asked to comment on the following issues:  
Given that, it is important to identify Malaysian residents'  
perceptions of crime in their neighbourhood, how it affects  
their livelihood, and methods to contain it in order to improve  
the quality of lives of Malaysians.  
(a) The nature of their criminal victimisation in the  
neighbourhood.  
(b)  
Their perception on the severity of crime in  
Malaysia  
(
c) Their perceptions of the crime on the  
neighbourhood safety, attractiveness, and property prices  
d) Their threshold and tendency to leave the  
neighbourhood in the future should crime escalate  
e) The safety and security loopholes in their  
neighbourhood  
f) Their perceptions of appropriate steps that may be  
2
Methodology  
(
Between November and December 2017, semi-structured  
interviews were conducted with residents residing in crime-  
prone locations in the southern region of Peninsular Malaysia.  
The locations were identified based on crime data provided by  
local police headquarters, under the condition that these  
locations shall not be explicitly named in order to avoid  
drawing unwanted attention to these neighbourhoods and to  
protect the residents from provoking ire and reprisals from  
criminals. The residents who had experienced crime in their  
neighbourhood were identified using snowballing sampling,  
where a resident who had experienced victimisation identifies  
another victim in their neighbourhood. Assumption was made  
that victims usually share their experiences among their social  
circles. A total of 25 respondents have agreed and responded to  
our invitation, however only 24 were chosen for the interview  
because one respondent did have not have any experience of  
being victimised.  
The majority of the interviewees are young adults aged  
between 21 to 40 years old (79.17 percent), followed by mid-  
life adults aged between 41 and 60 (12.5 percent), and seniors  
aged 61 and above (4.17 percent). Females constitute  
approximately two-thirds (62.5 percent) while males made up  
one-third of the interviewees (37.5 percent). They have  
generally moved into the neighbourhood for less than 10 years  
(
(
taken to enhance safety and security in the area.  
3 Results and discussion  
Table 1 summarises the opinions and issues raised by the  
interviewees. This summary shows that in brief, residents in  
crime-prone locations are generally worried about the  
escalating crime in Malaysia and how it devalues their  
properties. Many have even considered leaving the  
neighbourhood should crime worsens. Security problems cited  
are mostly on the neighbourhood environment and community  
support and to improve safety. Residents have ranked  
neighbourhood general security rather than for individual  
homes to be the most important. The findings are detailed in  
the following sub-sections.  
3.1 Nature of Crime in the Neighbourhood  
Burglary remained the most common crime in the  
neighbourhoods; 83.33 percent of interviewees have cited at  
least one incidence of burglary each. One interviewee  
remarked an astounding 25 cases of break-ins in her  
neighbourhood within a month's period alone. Most of the  
burglary cases involved theft of cash, jewellery, computers and  
electronic devices and occur during festive seasons when  
families were away on vacation or returned to their  
hometowns. Other common cases include smashing of vehicle  
windows and theft valuables placed within andcar accessories.  
(
75 percent), followed by those who have resided between 11  
to 20 years (20.83 percent), and those who have been rooted  
for more than 20 years (4.17 percent). In terms of ethnicity,  
they were Malays (45.83 percent), Chinese (45.83 percent), and  
Indian (8.33 percent). The majority are staying in open  
neighbourhoods (66.67 percent) while the remainder are  
Table1: Summary of findings from the interview  
Frequency Percentage  
Factor  
Findings  
Remark  
Most  
happened  
neighbourhoods as opposed  
to guarded and gated  
communities  
of  
the  
at  
burglary  
open  
Burglary / House Break-ins  
Robbery  
Snatch theft  
20  
6
1
83.33%  
25.00%  
4.17%  
12.5%  
The nature of residents'  
victimisation  
Vehicular-jacking / break-ins  
3
Not serious  
Serious, under control  
Serious  
Will not affect property values  
Reduce property values  
1
3
20  
2
4.17%  
12.5%  
83.33%  
8.33%  
91.67%  
Crime are perceived to be  
more serious in urban areas  
than rural areas  
Property values perceived to  
drop at higher crime areas  
Perception on the severity of  
crime in Malaysia  
Impact of crime on property  
values and area attractiveness  
22  
Will not leave  
May consider leaving  
1
23  
4.17%  
95.83%  
Urban flight tendencies more  
Urban flight or tendency to  
leave the neighbourhood  
common  
in  
mobile  
respondents  
Poor housing environment  
Lack community support  
17  
9
70.83%  
37.5%  
The environment refers to the  
layout and ambience  
Safety and security loopholes in  
the neighbourhood  
Residents that  
neighbourhood safety should  
be considered before  
individual home safety can  
take place  
believed  
Home security features  
recommendations Neighbourhood security features  
7
29.17%  
45.83%  
50.00%  
33.33%  
Residents'  
to improve safety and security  
11  
12  
8
Improve residents’ involvement  
Being vigilant and self-driven  
37  
Journal of Environmental Treatment Techniques  
2020, Volume 8, Issue 1, Pages: 35-40  
In recent years, burglars have also becomeingenious and  
emboldened; example are (i) pretending to be moving into an  
abandoned house but then looted everything within, (ii)  
breaking in while the victim's neighbours are obviously  
around; guised by the pitter-patter of rain falling; (iii) climbing  
over a locked gate in daytime, (iv) pretending to be a  
representative of the owners sent to collect their belongings;  
and (v) entering the victim's car while she was nearby, engine  
with a baby in the passenger seat. The next common crime is  
robbery (25 percent); followed by snatch theft (4.17 percent);  
and vehicular -jacking and break-ins (12.5 percent). One of the  
most common methods used by robbers is to trick the owners  
into believing that they are government officials or working  
with utilities companies, but residents were generally well-  
informed about this method. From the interviews, it was  
evident that criminals were also uncompassionate (i)  
threatening the owner with weapons to gain entry and (ii)  
clobbering an elderly and snatching his belongings. While the  
majority of these cases were in open neighbourhoods, enclosed  
communities were not spared; gated and guarded communities  
made up the significant minority. Surprisingly, few of the gated  
and guarded neighbourhoods were even hotspots for crime.  
For those who believed that the property prices would remain  
unchanged, they were confident that as people moved out,  
other residents will move in and the thus the crime conditions  
would remain fairly unaffected.  
3.4 Residents' Crime Threshold and Flight Tendencies  
A majority of respondents (95.83 percent) will consider  
moving out should the crime levels escalate while only one  
resident (4.17 percent) will not consider moving. From the  
interviews, work and family commitments seemed to affect  
residents' flight tendencies. Residents who are younger and  
have resided for shorter periods were seemingly more willing  
to move should crime escalate. On the contrary, residents who  
are older and have resided for longer periods were generally  
more reluctant to move; they would give more considerations  
when the situation calls for it. This may be because younger  
residents are more mobile and are constantly seeking for better  
employment opportunities. Thus, they would not have much  
commitments to a place and reside for shorter periods. On the  
other hand, older residents who have resided for extended  
periods usually have commitments to the place such as fixed  
employment, and having their parents or dependencies nearby,  
or schooling arrangements for their children.  
3
.2 Residents' Perception on the Severity of Crime in  
Malaysia  
In general, 83.33 percent of residents interviewed perceive  
Nonetheless, each person has a threshold; despite the deep  
attachments and emotions linked with the place, if the criminal  
activities surpass their levels of acceptance, the need for self-  
preservation would be prioritised and they would move. For  
those reluctant to move, there were concerns that these older  
residents may become easy target for robbers and snatch  
thieves should the neighbourbood gets deserted. In addition, as  
businesses and other conveniences move out, they would need  
to travel far distances to procure their daily necessities and  
health services.  
that crime is escalating in Malaysia; 12.5 percent believed that  
it is serious but under control and 4.17 percent believed that it  
is not serious. It appeared that residents that considered crime  
to be serious mostly reside in urban areas within 10 to 15  
kilometres from the urban centres, whereas residents who  
believed that crime is under control and not serious reside  
mainly in the suburbs. The difference in opinions is mainly  
because in urban areas, the disparity of income is large.The  
interviewees have cited instances where rural folk taking their  
chances of employment in urban centres had difficulty making  
ends meet; thus the high the cost of living have forced those  
from the lower income group to commit crimes. Conversely,  
the costs of living in neighbourhoods located in the suburbs are  
lower, hence the lower crime rates. It also appeared that  
communities at suburbs are more closely-knitted hence the  
residents are more likely to engage in community safety  
initiatives andwilling to watch out for one another out against  
potential break-ins and robberies.  
3.5 Safety and Security Loopholes in the Neighbourhood  
70.83 percent cited poor housing environment as a major  
security loophole in their neighbourhoods while 37.5 percent  
considered the lack of community support as a major concern.  
In regard to the housing environment, the most commonly  
discussed issue was the ambient factors such as (i) or the sense  
of safety in the neighbourhood, (ii) street lighting, (iii)  
presence of unknown people or cars in the vicinity, and (iv)  
cleanliness, as cleanliness is a sign that the place is being  
maintained and cared for by the local council. In terms of  
layout, (iv) residents were also concerned over the presence of  
open roads and multiple entry and exit points to the  
neighbourhood which allowed robbers and snatch thieves to  
escape. For community support, (v) residents felt that the  
authorities have not put in enough effort to combat crime, and  
the community itself does not have much initiatives to  
safeguard the neighbourhood.  
At present, it appears that safety and security is very much  
at the hands of the houseowners rather than the authorities; and  
that the focus of safety measures were more towards individual  
homes rather than the neighbourhood as a whole. One resident  
exemplified the ineffectiveness of individual home security: in  
case of burglary or break-ins, residents may install alarms;  
however many do not pay any attention to the sounds of house  
or vehicle alarms, believing them to have been triggered by  
accident, or they were just not concerned since it was not their  
property. In case of snatch thefts and vehicular-jacking, auto  
gates may be installed so that the owners need not alight their  
vehicles to manually open the gates and leave the car and  
belongings therein vulnerable; nonetheless a robber may sneak  
into a house compound using a motorbike when the gate is  
closing and the owner is not aware. Therefore without safety  
3
.3 The Effects of Crime on Neighbourhood Safety,  
Attractiveness, and Property Prices  
A high 91.67 percent of residents interviewed believed that  
criminal activities would drive property prices down while the  
remainder 8.33 percent believed that the situation would  
remain unchanged. For those who believed that property prices  
may fall, they were also concerned thatthat this may have a  
multiplier effect on further degradation of the neighbourhood.  
As property prices fall, the neighbourhood would become less  
attractive to investors and respectable homeowners but instead  
become attractive to criminals and social outcasts for their low  
rents. 83.33 percent were troubled by the possibility that  
criminal activities would intensify which in turn create more  
problems such as (i) the abandonment of homes which would  
reduce the living element of community life in the area, (ii) this  
would worsen as businesses like eateries and retail followed  
suit and moved from the neighbourhood, (iii) as houses and  
business premises get abandoned, they may harbour of drug  
addicts and social outcasts, (iv) the transformation of the  
neighbourhood into a 'black spot' as more illegal activities are  
carried out in the area, and (v) the influx of illegal immigrants  
and foreign workers as property values drop and rents reduced.  
38  
measures implemented at the neighbourhood level, house  
security systems would be ineffective.  
sustainable development practices, one which propels the  
nation a step closer to social sustainability.  
3
.6 Residents' Perceptions on Dealing with Crime  
In general, residents suggested that safety and security  
Acknowledgement  
The authors hereby express their deepest gratitude and  
appreciation to the Ministry of Higher Education Malaysia for  
their support and generous funding through the Fundamental  
should be improved by improving residents' involvement in  
maintaining security through neighbourhood watch committees  
and community policing (50 percent); having security features  
at the neighbourhood level (45.83 percent), being self-aware  
and vigilant of one's own surroundings as well as willing to  
take initiatives when identifying suspicious activities in the  
neighbourhood (33.33 percent) and interestingly, home security  
features such as closed-circuit television (CCTV) cameras and  
alarm systems were believed to be the least effective measures  
Research  
Grant  
Scheme  
(FRGS),  
Project  
ID:FRGS/1/2016/SS10/MMU/03/1, which made this research  
possible.  
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