Journal of Environmental Treatment Techniques  
2020, Volume 8, Issue 1, Pages: 225-230  
J. Environ. Treat. Tech.  
ISSN: 2309-1185  
Journal web link: http://www.jett.dormaj.com  
Managing Innovation in Complicatedly Organized  
Facilities  
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Karina R. Nabiullina , Daria A. Bystrova , Rita A. Toriia , Natalia V. Kovaleva , Liliya V.  
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Borisova , Irina A. Nesmeianova , Susana A. Kirakosyan  
1Kazan State University of Architecture and Construction, Architecture and Design Institute, Kazan, Russia  
Plekhanov Russian University of Economics, Department of Mathematical Methods in Economics, Moscow, Russia  
Financial University under the Government of the Russian Federation, Department of Legal Regulation of Economic Activity, Moscow, Russia  
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Received: 11/08/2019  
Accepted: 06/11/2019  
Published: 20/02/2020  
Abstract  
The purpose of the study is to reveal the features and stages of innovation management in complicatedly organized facilities on  
the example of the city. The methodological basis of the study is systematic and synergetic approaches that allow considering the  
development of complicatedly organized facility through the management of innovative transformations. The system-based nature  
allows to present in detail the structure of the object in the aggregate of all connections, its synergism determines the possibility of  
multidimensional development of the object and their management in the conditions of not only external but also internal  
innovations. The essential characteristics of system-based and synergetic approaches are revealed, the set of principles of innovation  
management in complicatedly organized objects on the example of the city is revealed. A typology of innovation is developed, due to  
the need to expand the understanding of the social processes affecting the development of the city. The algorithm of innovations’  
introduction of different types in the current urban planning activity is presented. The results determine new sources and ways of  
incorporating innovations into the existing system of urban planning, as well as the transformation of the innovation management  
system itself by taking into account the interests of the city's stakeholders, who form the landscape of bottom-up innovations. This  
will allow to outline the ways of the new component’s development and integration into the urban planning system, as well as to  
assess the possible consequences of the projects’ realization for each stakeholder. The contribution to the theory of innovation  
management of complicatedly organized facilities is made, which determines the management of the introduction of innovations’  
range in urban planning.  
Keywords: principles, innovation management, complicatedly organized facilities, features, system-based, synergetic.  
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1
Introduction  
The process of creation, dissemination and use of  
new tool, process improvement, introduction of innovations  
2, 7, 14, 16, 17, 18);  
A new or an improved product with improved  
The priority of modern economic activity is innovation in  
(
all spheres of the national economy, positively transforming  
the organization of effective interaction of the processes’  
main participants, determining the place, roles and functions  
of each link in the innovation system, summarizing the  
sources and mechanisms of innovation financing. In  
economic terms, innovation is seen as:  
consumer properties, the result of scientific work aimed at the  
improvement of the previous similar product (8, 20).  
Modern economic development is impossible without  
innovative activity, which is a form of society renewal at all  
levels. At the same time, it is necessary to develop a new  
system of innovative processes’ interaction in each economic  
sector and in the economic system as a whole, rather than  
discrete implementation of innovative projects. The national  
innovation system is a set of economic entities (enterprises,  
research organizations, consumers) and institutions (legal,  
legislative, financial, social), interacting in the process of  
production, distribution and use of competitive knowledge  
and technologies aimed at the implementation of the strategic  
goals of sustainable development of the economic system and  
contributing to the competitiveness of its entities, including  
States at the international level. From an industry perspective,  
Change in order to introduce and use new  
products, markets, the transition to a new state of the system,  
the introduction of new elements, ways in different types of  
human activity to improve the efficiency (4, 6, 25, 27);  
Corresponding author: Karina R. Nabiullina, Kazan State  
University of Architecture and Construction, Architecture  
Institute,  
karina.kgasu@mail.ru.  
and  
Design  
Kazan,  
Russia.  
E-mail:  
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Journal of Environmental Treatment Techniques  
2020, Volume 8, Issue 1, Pages: 225-230  
considering the field of architecture and urban planning,  
innovation cannot be considered any project that carries new  
things or changes in the appearance. Here, the concept of  
innovation is associated with the introduction of products  
end of the system, its starting and ending point of any cycle  
of life activity, is a system-forming element  a person (a  
group of people, community, society), with respect to which  
the city develops as a system-based complicatedly organized  
facility.  
(
goods and services) to the market with new consumer  
properties or a qualitative increase in the efficiency of  
production systems (1, 5).  
The variety of opportunities for the development of the  
city, multiple innovations in the field considered  in  
construction, design, external representation, data processing,  
requires management innovations that are able to exchange  
diverse information with the external environment in highly  
dynamic conditions and enter into continuous interaction with  
the components of the external environment, that is, have a  
high degree of coherence.  
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Methodological Frameworks  
In our opinion, it is necessary to clarify the concept of  
Figure 1: The city as an open dynamic system  
innovation in the management of urban systems. Innovations  
in the management of urban planning systems are activities  
aimed at positive changes in the organization, planning,  
Multi-dimensional integrity of the system at each level  
provides its goal-setting, directing and regulating all activities  
of the system. In a global sense, the purpose of the city is to  
meet the human needs in their life support and development.  
Decomposition of the goal set involves the following  
components:  
- ensuring sustainable development of the city as an  
optimal increment of its functions, adaptation to the  
challenges of time, the implementation of new industry  
technologies while maintaining its identity and functionality;  
Improving the quality of the urban environment as a  
counterweight to industrial urbanization, primarily consisting  
in the implementation of the Concept of quality of life  the  
formation of conditions that ensure a decent life and free  
formation of man. Representation of the urban environment  
through the availability and quality of trade, communication,  
food, utilities and entertainment significantly levels the socio-  
economic contradictions, causing the loyalty of the  
population;  
coordination, control of the processes of creating  
a
comfortable environment for people, based on the  
preservation of the cultural identity of the territory,  
environmental friendliness in order to maximize the potential,  
stable growth of socio-economic indicators of the territory,  
taking into account the probability of changes in external  
factors. In such complex dynamic systems with many degrees  
of freedom, the order parameters that determine its invariance  
are always determined, and the interaction with the external  
environment that ensures the emergence of innovations  
allows preserving its dynamic qualities.  
In principle, the control system of any objects is a set of  
controlling subsystem and controlled subsystem and its  
dynamic subsystems, elements and multiple organizational  
cyclic communications, forming a complex multidimensional  
construct, determined by the system-forming factor.  
It is appropriate to consider the city from the perspective  
of a managed subsystem. The system-forming factor of the  
city, obviously, is not the development of industrial spheres,  
but the population (people) as a subject, implying the  
orientation of innovation on its life activity and long-term  
development.  
Obviously, the city is a system-based, complicatedly  
organized facility; the source element (system’s atom) is the  
people (population). It is to its life support (accommodation,  
employment, training, recreation, service) that the city obeys,  
seeking to optimally generalize all the selected areas. The city  
as an open system continuously interacts with the external  
environment, while the interaction has all kinds of forms –  
information, energy and material transformations, ensuring  
the integrity of biological and physical natural systems.  
Important in the study of the city as a system is the allocation  
of its meta-systems and subsystems (see Figure 1).  
- Ensuring the identity of the urban base associated with  
the preservation of the existing cultural friendliness, national  
and regional features of architecture that meet the self-  
consciousness of the population. The humanistic component  
of urban planning is to find a balance in the renewal and  
transformation of urban space, which implies a productive  
resolution of the contradictions between socio-cultural  
positions and spatial development of territories;  
-
Ensuring the safety of the urban environment,  
associated with the peculiarities of new facilities’ design and  
the maintenance of intensive man-made production, transport,  
energy activities while minimizing the risks of threats to the  
safety of the population.  
The next property of the city, integrating its diversity as a  
complicatedly organized facility is the unity and coherence of  
the elements that provide the opportunity to achieve the goals.  
Indeed, the three bases of the city: natural, historical-cultural  
and urbanized are closely connected with the residential and  
industrial infrastructure, revealing through the unity of the  
social space available to each resident. Connectivity is  
revealed in each urban subsystem  transport, environmental,  
etc., causing new opportunities of urban environment.  
The city is fully connected with the external to it meta-  
systems within all socio-economic and sectoral relations at  
the regional level and the country level as a whole. On the  
other hand, the city as a system, in turn, is fundamentally  
connected with the subsystems that ensure its functioning –  
sectoral and organizational. And finally, the beginning and  
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2020, Volume 8, Issue 1, Pages: 225-230  
The property of openness of the city as a complicatedly  
organized facility is also logical. The openness of the city  
with this goal denotes its dynamic growth and evolutionary  
development, as well as the implementation of the concepts  
of dialogue space of the city (26) as a socially-oriented  
prerequisite for its development  the productivity of the  
transport system with the dominance of the pedestrian, the  
availability of convenient infrastructure with the expansion of  
green areas, the use of various energy sources and  
ecologization with reasonable consumption of natural  
resources, etc., that is, the focus on the consumer of today  
and future generations.  
The hierarchy nature of the city as a system is determined  
by the levels of management if the balance of stakeholders is  
maintained. The interaction of the city in the Meta  systems:  
regional and national economies, its place in the cultural  
complex of the country, its activity in tourism, etc. - has a  
predominant connection. The transport network of the city  
and its place in the meta-systems possess the functional  
hierarchy. The operational hierarchy is defined by the  
concept of urban development and is characterized by zones  
of its predominant influence.  
facility and reducing them into a single theoretical picture,  
deliberately complicating the object to reveal all potential  
interactions of the system parts (3, 9, 13). The  
implementation of the system-based approach through the  
revealed properties of goal-setting, unity and connectivity,  
hierarchy and multicomponent nature, emergence and  
dynamism, allows us to separate the city as a multi-level  
socio-economic territorial system, within which there are  
numerous interrelated processes of external and internal life  
support of the population.  
The system theory assumes harmony of interrelation of  
the city elements as system-based complicatedly organized  
facility: change of parameters of one of them in a certain way  
influences change of parameters of other elements and, as a  
rule, in a nonlinear way. At the same time, the resulting  
nonlinearity requires certain control restrictions at each time  
and taking into account the potential bursts arising in an  
unstable environment (11, 15, 22, 23).  
Indeed, representing the city in the form of a system of  
fabric and frame, the territory is structured. Here, the  
transport network, engineering infrastructure and the green  
zone (public spaces) create a framework for the fabric -  
buildings, structures, the transformation of which is  
influenced by management decisions and innovations of  
different levels. An objective analysis of the Russian cities  
shows that in connection with changes in the socio-economic  
conditions their environment becomes chaotic, which  
actualizes the introduction of the methodology of synergetic  
approach, initiating humanitarian component - the real needs  
of the residents, the possibilities of transformation,  
development and improvement of the urban environment (19)  
in the concept of the city self-development initiated by a  
variety of factors. The essence of the synergetic approach  
(10) involves the coordination of States of self-organization  
processes in complex systems of different nature. Indeed, the  
city as a natural-anthropological and man-made system  
includes all the processes of self-regulation at critical  
moments, forming new structures that emphasize or violate  
critically the existing state (bifurcation point) mismatch of  
goal setting and surrounding circumstances. Innovations in  
management can push the system to move from one level of  
organization to another, thereby changing the system itself.  
Important in this change is the internal state of the system  
itself, the rearrangement of its elements and so on, and the  
target-forming factor. At this point, randomness leads what is  
left of the system to a new path of development. Once the  
path is chosen, the system re-exists within the established  
order until the next bifurcation.  
The emergence-based nature of the city as  
a
complicatedly organized facility is manifested in the variety  
of interactions of its elements forming an integrity,  
substantially exceeding the sum of its parts. For example, the  
set of transport and communications form the infrastructure  
subsystem of the city, while highlighting the person  
(
population) as the atom of the city; subordination (or the  
desire for subordination) to it of all the other subsystems and  
indicators that characterize the city from different points of  
view becomes obvious.  
The dynamic nature of the city as a complicatedly  
organized facility is expressed in the continuous growth of  
the population, and because of the need for predictive design,  
as well as in the resolution of internal contradictions between  
the subsystems of the city with the priority of any of the  
parties. This property determines the need for phased  
monitoring and correction of any urban plans and tasks as  
new, initiating changes and events appear.  
In General, using the global systems of national  
economy, ecology and demography, forming the outer  
boundaries of the city as a system in a multidimensional  
context, the city connects the territorial, industrial,  
environmental, socio-economic systems of geographically  
separated territory through the formation of a sustainable  
system of human life activity.  
Sustainable development of the city presupposes the  
existence of an innovation management methodology capable  
of linking together the development strategy, structure,  
system processes of life support, based on socio-cultural  
ideas and proclaimed values, new technical and technological  
capabilities.  
The system-based approach serves as the initial  
philosophical basis for the study of complicatedly organized  
facilities as systems. The methodology, specificity of the  
system-based approach is determined by the fact that it  
focuses the study on the disclosure of the integrity of the  
object and the mechanisms that provide it, to identify the  
diverse types of relationships of a complicatedly organized  
Thus, the system-based approach allows us to study the  
city as a complex object as a self-organizing integrity, the  
initiation of development of which is predetermined by  
planned and managed innovations. Sources of innovation can  
be planned and spontaneous, allowing you to extrapolate the  
dependence of spontaneity  organization on the forecast  
state of the city.  
The leading principles of the selected system-based and  
synergetic approaches are:  
- The principle of iterative cyclic nature assuming cyclic  
development with continuous positive increment (change of  
state) causing local stability, but global instability of the city;  
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2020, Volume 8, Issue 1, Pages: 225-230  
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The principle of the adequacy of the innovation  
(3) Organization and division of labor.  
potential of the existing development strategy of  
a
The initial positions of our study and the system-forming  
factor of the city  its population to some extent change the  
approach to determining the typology of management  
innovation. First, it refers to the source of innovation, which  
can be global (country level of management), regional  
(municipal level of management), sectoral (organizational  
level of management); bottom-up (bottom-up innovation)  
consumer (stakeholder) level of management or  
participation).  
Bottom-up innovations are initiatives that arise in the  
field, inside or outside of the city and ascending from the  
users to the formal structures through the effective use of tacit  
knowledge gained and accumulated in the result of the user  
experience; it meets the needs of policy of innovation  
inclusive growth for the interests of the whole society (28). It  
is bottom-up dynamism that researchers describe as a  
necessary condition for the development of broad innovations  
complicatedly organized facility, a set of positive factors  
increases the integral potential of the city development  
through a variety of endo - and exogenous contradictions,  
giving acceleration of its development and causing new  
opportunities to meet the needs of the population;  
The principle of flexibility of development  
management, which is to assess the transparency of  
innovative initiatives by real resource, natural and cultural  
friendliness directions of development of complicatedly  
organized facility and their further implementation;  
The principle of readiness of management to the  
fastest and full development of the created potential of the  
city development that meets inquiries of stakeholders;  
The principle of participatory nature of  
management, which is responsible participation of each  
stakeholder in the decision - making process for sustainable  
development of the city as a complicatedly organized facility;  
(
21).  
The nature of bottom-up innovation is dualistic. On the  
The principle of communicative interaction,  
one hand, they are the generator of strategic innovations  as  
the base of their startup, on the other  the reason for their  
transformation, arising under the influence of multidirectional  
local construction intentions, the reason for the blurring of  
the strategic vector of urban planning intentions.  
which determines the continuous development of relations  
between all stakeholders of urban development under specific  
conditions, circumstances, goals of stakeholders.  
The identified principles determine the methodical basis  
for the implementation of innovation management.  
This duality of bottom-up innovation is one of the reasons  
for the cyclical nature of innovation management, along with,  
for example, trends in global technological and economic  
changes (technological structures, Kondratiev cycles, etc.) or  
municipal and regional elections, leading to a change in  
socio-economic programs and adjustment of urban planning  
intentions.  
The interaction of all types of management innovations is  
extremely important, because it is the bottom-up innovations  
that are multidirectional and reflect the interests of business  
and the population, forming a vector of development, as a  
clash of multidirectional forces. Strategic innovations  
accumulate bottom-up innovations, making action  
amendments taking into account the doctrine of urban  
development, built as a political act of municipal authorities  
with the help of professional experts in the framework of an  
integrated urban development strategy.  
3
Results  
It is necessary to consider the content of management  
innovation as strategically important in today's economy. The  
productivity of any project aimed at the development of a  
complicatedly organized object is as higher as the more  
global synergetic effect of its implementation. According to  
the typology of A.I. Prigozhin (2003) (24), they include the  
following types:  
1) Technical and technological (new equipment, devices,  
technological schemes, etc.);  
2
3
) Food (new products, materials);  
) Social, which include economic (material incentives,  
growth indicators, etc.); organizational and managerial (new  
organizational structures, forms of labor organization,  
decision-making, etc.); actually social, i.e. changes in intra-  
collective relations; legal.  
Moreover, if the first two types of growth from  
innovation is obvious, the social contour of innovation, to  
which we attribute management innovation in the city as a  
Then from the position of the city as a complicatedly  
organized facility, we can give the following examples of  
management innovation:  
Personnel innovations with the formation of a  
special type of personnel access to the design of new  
complicatedly organized object, has  
a
long-term  
implementation and delayed effect. Long periods of search  
for a suitable management system in urban planning (which  
lasted about 20-30 years), is accompanied by inhibition or  
spontaneity in the real construction of cities, a significant loss  
and de-professionalization of urban planning personnel and  
methods of urban planning, aggravation of urban problems,  
degradation and chaotic development of inter-populated  
areas.  
The research of K.S. Klevtsova (2017) (12) emphasizes  
that among the managerial innovations in the economic  
sphere places are distributed as follows:  
1)  
2) The introduction of improved methods of  
management;  
facilities within the current historical environment;  
Organizational and documentary innovation -  
toolkit enabling a new package of documents of territorial  
development of agglomerations;  
Self-governing innovations  
administrative powers of territorial public self-government;  
Communication innovations purposeful  
-
expansion of  
-
formation of relations and formats of interaction between  
society, business and government.  
Management innovations in the urban planning  
sphere according to the typology allocated by us are planned  
to be implemented in accordance with the above-mentioned  
algorithm (Figure 2).  
(
(
New organizational management structure;  
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2020, Volume 8, Issue 1, Pages: 225-230  
4
Discussion  
Key aspects of interaction between theory and practice of  
complicatedly organized facilities’ development require a  
thorough analysis of the uncertainty phenomenon. Carrying  
out numerous reforms, spontaneous interactions, give rise to  
system-based crises of the world socio-economic systems.  
The principal goal of human life support from the state  
position is to create conditions for his/her development while  
maintaining cultural and natural identity as possible. From  
the standpoint of the city as a complicatedly organized  
facility the goal setting of the development is determined in  
the design and planning documents’ system with the long  
design period of implementation, during which the  
environment, circumstances, laws, priorities change. Thus,  
there is a mismatch of goal setting and surrounding  
circumstances. There is a need to adjust (update) the strategy  
of urban development management, which encourages the  
emergence of management innovation. The concept of  
sustainable urban development assumes that modern urban  
management practices, meeting the needs of currently living  
people, does not deprive future generations of the opportunity  
to meet their own needs.  
Figure 2: Stages of innovation management in a complicatedly  
organized facility  
As a real example of the algorithm used, one can  
represent the algorithm for transformation of the existing  
system of urban development municipal management (range  
of innovations):  
Step 1. Reorganization of the management system and  
formation of competent human resources. Introduction of  
innovations: organization of coordination of individuals’  
construction intentions and the business community with the  
system of events as part of the Executive Committee service.  
Step 2. Identification of the territory’s resource potential  
and the organization of systematic maintenance of the duty  
plan of urban development.  
Step 3. Organization of municipal - private partnership.  
Implementation of innovations: coordination of activities  
in the field of urban development of the territory,  
incorporated in the project planning documentation, and  
construction intentions of the business community and  
individual private investors-developers (including bottom-up  
innovations).  
Step 4. Formation of the road map of settlement  
development based on the activity equality of all local  
vectors, with their different resource intensity and duration.  
Introduction of innovations: adjustment of resource intensity  
balance, sequence and necessary chronological duration of  
the provided actions.  
Step 5. Development startup. Maps of local priority  
transformation of the territory. Implementation of  
innovations: the plan of priority urban planning activities is  
formed based on the data of urban monitoring, requests of the  
local population, plans for the implementation of project  
urban planning documentation and a comprehensive analysis  
of the resource potential of the studied area (including  
bottom-up innovations).  
Step 6. Formation of positive public opinion in support of  
urban policy for the development of territories. Introduction  
of innovations: achievement of a high level of public  
awareness about the plans of municipal government and the  
degree of public participation directly in the development and  
coordination of these plans (participatory design, including  
bottom-up innovations).  
5
Conclusions  
The authors achieved the following results in the course  
of the study:  
1. A complex representation of the city as a  
complicatedly organized facility with the allocation of system  
properties is carried out: activities’ goal setting, unity and  
connectivity of elements, openness, hierarchy nature,  
dynamism, and emergence nature. The system-forming factor  
of the city is the population; therefore, there is a serious need  
to involve the population and other stakeholders in the  
management of territories’ development.  
2
. The specificity of the city as a system-based object and  
its representation as an object of management necessitates the  
involvement of specific methodology for the  
a
implementation of planned and spontaneous innovations. As  
such a methodology, the authors propose systematic and  
synergetic approaches that generalize the features of the  
object under consideration and are implemented through the  
principles of iterative cyclist nature, adequacy of innovation  
potential, flexibility of development management, readiness  
and participative nature of management, communicative  
interaction.  
3. The typology of management innovations is revealed,  
the distinctive feature of which is the active participation of  
stakeholders at all stages of urban development  from design  
to evaluation, and accordingly, the development and  
accounting of bottom-up innovations that have a significant  
impact on the development of territories and their planned  
future.  
4
. A flexible algorithm for the implementation of  
management innovations of different types (personnel,  
organizational and documentary, self-government,  
communicative) is developed, which determines their  
potential productivity and brings to a new level the long-term  
interests of sustainable development of the city as a  
complicatedly organized facility.  
Step 7. Attraction of external investors and financial  
resources.  
2
29  
Journal of Environmental Treatment Techniques  
2020, Volume 8, Issue 1, Pages: 225-230  
2
2
2
6. Valiullin AA. Dialogue space of the city. Architecton:  
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