Journal of Environmental Treatment Techniques  
2020, Volume 8, Issue 1, Pages: 262-264  
J. Environ. Treat. Tech.  
ISSN: 2309-1185  
Journal web link: http://www.jett.dormaj.com  
Social Media for Tourism Marketing  
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Nina Siti Salmaniah Siregar , Nasrul , Yusuf , Ana Sriekaningsih , Eliyanti Agus  
Mokodompit5  
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Universitas Medan Area, Medan, Indonesia  
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Universitas Halu Oleo, Indonesia  
Universitas Halu Oleo, Indonesia  
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STIE Bulungan Tarakan, Indonesia  
Universitas Halu Oleo, Indonesia  
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Received: 12/07/2019  
Accepted: 12/11/2019  
Published: 20/02/2020  
Abstract  
Social Media life has changed the lives of individuals inside a time of its presentation. It has bit by bit taught into our day by  
day standard as a constant wellspring of data identified with each continuous movement, including business, innovation, current  
undertakings, public activity, travel, and the sky is the limit from there. Online networking has likewise extended the scope of  
project as now they can target purchasers sitting miles away without gathering them. Marketing has arrived at new statures with  
social media stages. In the changing situation of the administration business, the tourism industry supposedly receives the most  
consideration from clients, partners and different segments through online life. The advancement of correspondence innovation  
has improved social media marketing. In many country, Facebook has played a lead job as a result of its market effort and client  
check. Distinctive the tourism industry partners utilize this medium to grandstand their services and products  
Keywords: Social media, business, tourism industry, marketing  
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every day clients. 89% of Facebook clients are Millenials.  
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Introduction  
42% of Facebook clients distribute more travel related  
In the communication of internet marketing it can  
posts than some other point. It is considered as the ruler of  
internet based life particularly in the travel industry. Twitter  
tallies with just about 320 million clients, 32% of them are  
Millenials. It is evaluated that 37% of Twitter clients will  
buy from a brand they pursue (5,6).  
watch another correspondence scene. Social media, not at  
all like conventional media channels, speak to a remarkable  
method for transmitting data every which way, not only  
"single direction" and "top-down". So individuals produce  
and offer their own substance, which is indispensable for  
marketing in the tourism industry. The travel industry  
Review group of the travel industry experts works day by  
day with various synergistic media for deals, advertising,  
advertising and advancement. Maybe YouTube, Twitter  
and Facebook are the best known and successful online  
networking systems for marketing in hospitality and  
tourism industry (1,2).  
Promoting and Sharing the tourism industry related  
data through social media is a piece of our central goal.  
Understanding a significance of the viral advertising, our  
group is devoted to spread message by utilizing learning  
and mastery over social media applied in the tourism  
industry on both worldwide and neighborhood levels (3,4).  
Figure 1: Role of social media in tourism  
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Role of Facebook and Twitter in Tourism  
Facebook is most well known social network with 1,55  
Facebook and Twitter enable you to be on social stages  
where there are a great deal potential customers. Moreover,  
it is anything but difficult to utilize them and you can make  
a record rapidly. Through these two web-based social  
networking, lodgings can without much of a stretch give  
significant and predictable data and they can likewise reply  
billion month to month clients and in excess of 450 million  
Corresponding author: Nina Siti Salmaniah Siregar,  
Universitas Medan Area, Medan, Indonesia. e-mail:  
ninasitisalmaniah@staff.uma.ac.id.  
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Journal of Environmental Treatment Techniques  
2020, Volume 8, Issue 1, Pages: 262-264  
to the clients' solicitations. Facebook and Twitter are  
incredible instruments to collaborate with clients who are  
searching for an inn and they think about hotel as an  
alternative (7,8).  
YouTube would now be able to guarantee the title of "The  
second Largest Search Engine" (13,14).  
Figure 2: Social Media in Tourism survey  
Remember that when you associate with clients who  
distribute a post on your divider, it expanding opportunity  
to pick up visibility. Actually, when they post something on  
your divider, it shows up on their companions' newsfeed so  
their companions may like your page too. Social media can  
likewise be utilized as a client support through which  
visitors pose inquiries and give their assessment whether it  
is great or not and you, as an advertiser, answer  
straightforwardly through your record. Always remember  
that their criticism is basic since it will enable to make  
sense of what works and what need to improve. At last it  
can hold clients and pull in new ones (9,10).  
Figure 3: Social Media Toolkit  
It is practically obscure that an effectively submitted  
video is more than 50-times bound to drive your travel  
industry site on the principal positions among web crawler  
results than customary SEO methods. Unfortunately,  
numerous organizations either overlook recordings at all or  
just present the page where their video is facilitated yet not  
simply the video spot.  
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In Tourism Industry Bookmarking of Social  
Media  
Social bookmarking is perhaps the quickest technique  
for web clients to compose, offer, and oversee web assets  
as of now accessible as a SEO apparatus. The majority of  
social bookmarking administrations bolster web clients to  
compose their bookmarks with casual labels, for example,  
the travel industry, travel, advertising and so on. Such  
labels in actuality advance your movement business and  
make it significantly more unmistakable and accessible via  
web search tools (11). At the point when Tourism Review  
masters present your site to the main bookmarking  
destinations, for example, Delicious, StumbleUpon, digg,  
Yahoo!Buzz and so on., it will rapidly notice expanded  
traffic to your site from individuals intrigued by your  
administrations. Furthermore, inside weeks the single  
direction back connections will positively affect your site  
by and large positioning (12).  
Figure 4: Role of video marketing in social media  
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In Tourism Industry Video Marketing  
Video on destination website or tourism website is very  
The Tourism industry Review group will build up  
travel industry or goal brand on significant video offering  
destinations to reliable message and plan. By utilizing the  
one of kind VSEO (Video SEO) procedures our group will  
basic, yet shouldn't something be said about the various  
video locales where numerous web clients are as of now  
effectively watching video spots on the web? It is critical to  
stress that with more than 3.7 billion pursuit questions  
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Journal of Environmental Treatment Techniques  
2020, Volume 8, Issue 1, Pages: 262-264  
help to open the worth and capability of video resources as  
of now has.  
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Conclusion  
The tourism industry framework for the most part  
depends on data and correspondence advancements for  
limited time exercises, deals and when creating the  
executives associations with customers. At the point when a  
visitor is settling on an official choice on goal decision, the  
most significant data originates from online relational  
impact  
- online word of mouth (eWOM). Creators  
managing the travel industry showcase division perceive  
the developing number of sightseers who utilize present  
day advanced media. Social media is a significant  
instrument for the investigation of sightseers' demeanors  
and this is affirmed by the expanded buys and proposals to  
different clients. Travelers need to know by methods for  
solid sources how their experience will resemble so as to  
lessen vulnerability and make a few desires for what they  
are going to discover at a goal.  
Figure 5: Social Media marketing strategy  
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In Tourism Industry Blog marketing  
Notwithstanding article marketing, blogging or blog  
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